Terms of Service

This Terms of Service (“this Terms”) is entered into by and between you and Zero24 LLC, a company registered under the law of Colorado with its registered office at 1942 Broadway Ste 314C Boulder, CO 80302 US hereinafter referred to as “FormaLM”, “Us”, “We” or “Our”, regarding your use of FormaLM, our websites, applications, and related services collectively, the “Service”. Your use of the Service is also governed by our Privacy Policy and other relevant policies collectively, “these Terms”. Please thoroughly and carefully read this Terms and our Privacy Policy before using or accessing the Service, especially the content about restrictions on usersʼ rights, dispute resolution, exemptions from or limitations on our liability, and those in bold font and/or BLOCK CAPITAL. PLEASE NOTE, IF YOU CONTINUE USING OR ACCESSING THE SERVICE, YOU WILL BE DEEMED TO HAVE FULLY UNDERSTOOD AND ACCEPTED, AND TO BE WILLING TO COMPLY WITH, ALL THE FOLLOWING CLAUSES, AND THIS TERMS SHALL BECOME EFFECTIVE BETWEEN YOU AND US. IF YOU DISAGREE WITH THIS TERMS IN WHOLE OR PART, YOU SHALL IMMEDIATELY STOP USING THE SERVICE. We reserve the right to modify or change this Terms, our Privacy Policy, and other relevant policies from time to time by posting the revised terms on our website, application, or other platforms. If you disagree with the revised terms in whole or in part, you have the right to stop using the Service. If you continue using the Service, you will be deemed to have fully read, understood, and accepted the revised Terms. 1. User Account 1.1 Eligibility You hereby acknowledge that when you complete the registration procedures or otherwise actually use the Service in such a manner as permitted by us, you are a natural person, legal person, or other organization that has full capacity for civil rights and civil conduct. If you are not such an eligible user, please do not use the Service. Otherwise, you and your guardian shall bear all consequences arising therefrom, and we have the right to close or permanently freeze your account and claim losses and damages against you and/or your guardian. If you register or use the Service on behalf of a company, organization, or other legal entity, you hereby represent and warrant that you have been duly authorized and have the right to make such company, organization, or legal entity bound by the terms of this Terms. 1.2 Account Information To register an account for the Service, you shall submit true, accurate, complete, and valid information. You understand and agree that the account name, profile, and other account information set by you shall not include any illegal, misleading, infringing, or offensive information. You shall not impersonate others, register for others without consent, or use usernames that may infringe upon the interests of others, including but not limited to trademark rights, reputation rights, or other lawful rights. Otherwise, we are entitled to reject your registration, terminate the provision of the Service to you, or cancel your account without further notice, with any and all losses incurred therefrom solely borne by you. 1.3 Account Security After successful registration, you shall properly keep your device, account name, password, login credentials, and/or identity elements secure. You shall be liable for all activities carried out by using such account and password and/or identity elements, including but not limited to accepting rules and agreements online, purchasing services, submitting content, uploading materials, generating outputs, saving content, sharing generated results, or using any other feature of the Service. You undertake to notify us immediately if your password or account is used without authorization or in case of any other security incident. Except as otherwise stipulated by laws, you agree and acknowledge that we will not be liable for any direct or indirect loss or damages caused under such circumstance. Unless permitted by applicable laws or judicial rulings and with our prior consent, your account name and password may not be assigned, bestowed, transferred, or inherited in any manner, except for property rights and interests in connection with the account where legally applicable. 1.4 Account Deregistration If you deregister your account and stop using the Service, we shall be entitled to dispose of the content, data, and information relevant to your account, including but not limited to deleting the same, to the extent permitted by applicable law and our Privacy Policy. If the account is an administrator account or team account, we shall be entitled to cancel and delete such administrator account and all information, member data, relevant rights, and interests formed on the basis of such team, company, organization, or legal entity, including but not limited to terminating its service relationship with us, deleting the team member list, canceling the rights and interests of members associated with such team, and deleting information in the administrator account and related member accounts to the extent permitted by applicable law and our Privacy Policy. Meanwhile, you and/or your company or organization are responsible for retaining, exporting, or deleting your own data and/or information before deregistration where applicable. 2. Features of FormaLM 2.1 Basic Features FormaLM is an AI creation tool that helps users turn content needs into structured, format-driven outputs. Depending on the features available to you, you may use the Service to create, transform, organize, generate, edit, save, export, or share content in formats including but not limited to visual content, infographics, carousels, web pages, short-form video materials, audio materials, structured documents, and other supported formats. To provide these features, we may process text, files, images, URLs, prompts, instructions, user-selected formats, metadata, generated outputs, and other content that you provide to or create through the Service. 2.2 AI-Generated Content Some features of the Service use artificial intelligence technologies to generate or assist with content. You understand and agree that AI-generated outputs may be inaccurate, incomplete, unsuitable, offensive, outdated, or otherwise unreliable. You are solely responsible for reviewing, verifying, editing, and deciding whether to use, publish, share, rely on, or distribute any output generated through the Service. We do not guarantee that any AI-generated output will be accurate, lawful, non- infringing, suitable for your intended use, or free from errors. 2.3 Format-Based Creation The Service may provide templates, formats, layout structures, design structures, output styles, or other product features that help users complete content in a more structured manner. Such formats and structures are provided for convenience and productivity only. You are responsible for ensuring that the final content meets your own requirements, including accuracy, legality, originality, quality, and fitness for purpose. 2.4 Device Permissions Certain features may require access to permissions on your device, such as storage, camera, microphone, photos, files, clipboard, notifications, or other device capabilities. You may adjust permission status through your device settings or within the Service where such options are available. Some features may not function properly if you refuse or disable relevant permissions. 2.5 Third-Party Technologies and Services The Service may rely on third-party technologies, APIs, cloud services, payment providers, AI model providers, analytics providers, hosting providers, or other service providers. Your use of such features may be subject to additional terms and privacy policies of third parties. We are not responsible for the acts, omissions, availability, quality, accuracy, security, or legality of third-party services, except as required by applicable law. 3. Use of Service 3.1 License to Use the Service We grant you a worldwide, non-exclusive, non-transferable, revocable, limited right to use the Service in compliance with this Terms. You SHALL NOT use, copy, republish, download, modify, distribute, license, sublicense, decompile, disassemble, create a derivative work based on, or reverse engineer the application or other products, services, models, systems, software, designs, formats, processes, or technologies accessible through our website, application, or Service except as otherwise expressly stated in this Terms or permitted by applicable law. 3.2 Reservation of Rights We reserve all rights, including but not limited to all intellectual property rights and other proprietary rights to and relating to the Service. You SHALL NOT copy, redistribute, publish, create any derivative work from, or otherwise exploit any content, design, template, format, interface, software, workflow, system, or other material of the Service without our prior written consent. 3.3 Changes to the Service We are constantly developing new technologies and features to improve the Service. If we make material changes that negatively impact your use of the Service or if we stop offering a service, we will provide you with reasonable advance notice where required by applicable law, but we WILL NOT compensate you for any losses arising out of such changes or termination, except as required by applicable law. 3.4 Intellectual Property Complaints If you believe that someone is infringing your intellectual property rights through the Service, you can send us notice of the infringement. We may take appropriate action, including but not limited to removing content, disabling access, or suspending or closing accounts of repeat infringers. 3.5 Compliance with Policies Your use of the Service is governed by this Terms, our Privacy Policy, and other relevant policies. PLEASE NOTE that violation of any provision of the same may result in suspension and/or termination of the license under this Terms. 3.6 User Consent for Email Communication By providing your email address during registration or use of the Service, you consent to receive communications from FormaLM regarding your account, service updates, changes to the Terms of Service, Privacy Policy, security notifications, billing, product updates, and other relevant information. You may opt out of non-essential communications at any time by following the unsubscribe instructions included in such communications, where applicable. 3.7 Purpose of Email Communications You may receive emails related to: Account verification and security alerts Updates to the Terms of Service and Privacy Policy Important service notifications Billing, subscription, and payment information Product updates, feature announcements, and user research invitations Customer support and account-related communications 4. User Content, Outputs, and Intellectual Property Rights 4.1 Our Ownership All rights, titles, and interests in and to the Service, including without limitation any logos, application names, product names, layouts, interfaces, templates, formats, systems, workflows, visual effects, audio-visual effects, software, technology, and other materials are owned by or legally licensed to us. We and the corresponding right holders reserve all rights, including without limitation all intellectual property rights or other proprietary rights, in connection with the Service. You understand and agree that you are only permitted to use the same content to the extent necessary to be a user of the Service. 4.2 Your Input Content As between you and us, you retain any ownership rights you may have in the content you submit, upload, input, import, or otherwise provide to the Service, including but not limited to prompts, text, files, images, links, instructions, and other materials, subject to the rights and licenses granted under this Terms. You represent and warrant that you have all necessary rights, licenses, consents, and permissions to submit such content to the Service and to grant us the rights described in this Terms. 4.3 Generated Outputs Subject to your compliance with this Terms, and to the extent permitted by applicable law and third-party model or service terms, you may use outputs generated by the Service for your personal or commercial purposes. However, you acknowledge and agree that: AI-generated outputs may not be unique. Similar or identical outputs may be generated for other users. We do not guarantee that outputs are original, accurate, lawful, non-infringing, or suitable for any specific use. You are solely responsible for reviewing and verifying outputs before using, publishing, distributing, or relying on them. Your use of outputs must comply with applicable laws, third-party rights, platform rules, and this Terms. 4.4 License to Operate the Service You hereby grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, process, modify, adapt, analyze, display, perform, transmit, and otherwise use your input content and generated outputs solely to the extent necessary to provide, maintain, secure, improve, and develop the Service, comply with applicable law, enforce this Terms, and prevent misuse or abuse. 4.5 Feedback You hereby acknowledge and agree that any comments, suggestions, ideas, feedback, or recommendations you provide to us regarding the Service may be used by us for any purpose, including but not limited to improving, developing, marketing, and commercializing the Service and other products. You agree that we have no obligation to compensate or otherwise pay you for such uses. 4.6 Public Sharing If you choose to publish, export, display, or share any content or output created through the Service, you are solely responsible for such sharing and all consequences arising from it. You must ensure that the shared content does not violate applicable law, third-party rights, platform rules, confidentiality obligations, or this Terms. 5. Terms and Fees 5.1 Term This Terms shall begin upon your registration for or use of the Service and shall continue until your use of the Service is terminated by you or by us. 5.2 Fees Provided prior notice of pricing is given to you, we reserve the right to charge you for use of the Service on a periodic basis, such as weekly, monthly, yearly, usage- based, or otherwise. You are responsible for all fees due to us and any compensation arising from damage caused by your use of the Service. 5.3 Subscription If you purchase a subscription, your subscription may automatically renew unless you cancel it before the renewal date through the applicable platform, app store, payment provider, or account settings. You are responsible for managing your subscription and cancellation settings. 5.4 Refunds In case of refund, since any purchase related to the Service may be processed by third-party payment providers, app stores, or other payment platforms, refund policies of such third-party payment providers or platforms may apply under any refund circumstances. PLEASE NOTE that any applicable taxes, platform charges, transaction fees, and service charges, if any, incurred by your purchase and refund shall be borne by yourself, except as required by applicable law. For more refund details, please contact us through the “Contact Details” set out in this Terms. 6. Updates to the Service We reserve the right to update the Service from time to time, and to continue using the Service, you may be required to accept such updates. If you fail to update, we may be unable to continue providing the Service to you. Updates may include feature changes, interface changes, security updates, model changes, format changes, compatibility updates, bug fixes, or other modifications. 7. User Restrictions 7.1 Prohibited Conduct The following restrictions apply to your use of the Service. You are not allowed to: Allow other persons to use your account, and you agree that you are the sole authorized user of your account. Impersonate any person or entity. Copy, modify, create derivatives of, decompile, disassemble, or reverse engineer the Service or take any action to interfere with our intellectual property rights or other legal interests. Upload viruses or malicious code or do anything that could disable, overburden, damage, impair, or interfere with the proper working or appearance of the Service. Use the Service for any illegal, harmful, deceptive, fraudulent, abusive, or unauthorized purpose. Use the Service to generate, upload, publish, share, or distribute content that is unlawful, defamatory, obscene, pornographic, harassing, hateful, discriminatory, threatening, violent, exploitative, or otherwise objectionable. Use the Service to discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age, sexual orientation, or any other protected status. Use the Service in any way that may infringe any third partyʼs intellectual property rights, including without limitation copyrights, patents, trademarks, trade secrets, moral rights, or rights of publicity. Use the Service in any way that may infringe any third partyʼs privacy rights, confidentiality rights, data protection rights, or other lawful rights. Upload, process, or share personal data, confidential information, trade secrets, or sensitive information without all necessary rights, permissions, and legal basis. Use the Service to create or distribute misinformation, misleading content, impersonation content, spam, phishing materials, malware, scams, or other harmful content. Use the Service to generate content for regulated or high-risk use cases where professional judgment, legal review, medical review, financial review, or other expert review is required, without obtaining such review. Use the Service to train, develop, or improve competing products, models, or services without our prior written consent. Use automated systems, bots, scraping tools, or other unauthorized means to access, monitor, extract, or copy any part of the Service. Circumvent or attempt to circumvent any usage limits, access controls, billing systems, security measures, or technical restrictions of the Service. Post feedback on app stores, social media platforms, websites, or other public channels in a manner that is false, misleading, fraudulent, or defamatory. Use the Service in any way that may violate applicable laws, regulations, platform rules, or policies of relevant jurisdictions. Restrictions under this term shall survive upon termination of this Terms. 7.2 Suspension or Termination We shall have the right to interrupt, restrict, suspend, or terminate the provision of the Service, including both paid and free services, under this Terms at any time without liability to the user or any third party in the event of any of the following circumstances, and the resulting losses shall be borne by the user independently: The user violates laws and regulations or the rules of use set forth in this Terms. The user fails to pay relevant service fees for paid services in accordance with applicable rules. The user infringes the legitimate rights and interests of individuals, enterprises, institutions, or social groups. The user damages the image, reputation, rights, or interests of FormaLM, Zero24 LLC, or its affiliates. The user abuses, attacks, reverse engineers, overloads, disrupts, or attempts to compromise the Service. The user uses the Service in a way that creates legal, security, operational, reputational, or compliance risks for us. The user violates third-party terms, model provider policies, payment provider rules, app store rules, or other applicable platform requirements. 7.3 Usernames, Public Links, and Shared Pages The Service may allow you to create usernames, public links, shared pages, exported content, or other shareable materials. You understand and agree that you only have the right to use such usernames, links, pages, or shareable materials in accordance with this Terms and do not acquire ownership over any platform identifier, URL, handle, short link, or public access path provided by the Service. If your username, public link, shared page, or related identifier involves security issues, violates the rights of others, impersonates others, uses sensitive or inappropriate words, or otherwise violates this Terms, we have the right to suspend, modify, remove, reclaim, or disable it and ask you to modify it until it meets the requirements of this Terms. During this period, you may not be able to access or allow others to access related content normally. 7.4 Inactive Accounts If the user does not actually use the Service within any period of 180 days after the user has applied for or registered for the Service, we shall have the right to choose to proceed in any of the following ways to the extent permitted by laws and regulations: Reclaiming the userʼs nickname, username, handle, or public identifier. Recalling the userʼs account. Disabling the userʼs public link or shared page. Stopping providing services to the user. Deleting or archiving inactive account data in accordance with our Privacy Policy and applicable law. PLEASE NOTE that we may reject, refuse to post, remove, disable access to, or delete your content, comments, outputs, public pages, or any other content if we believe that your content violates this term at our sole discretion. 8. Third-Party Content, Links, and Integrations 8.1 Third-Party Links The Service we provide under this Terms may contain third-party websites, website links, integrations, plugins, APIs, embedded content, or third-party resources. You shall decide whether to access or use these links and resources. We are not responsible for the accuracy, completeness, adequacy, legality, security, availability, or reliability of any information, data, opinions, pictures, statements, suggestions, services, or products made available by third parties. If you decide to visit any third-party website, use any third-party service, or rely on any third-party content linked to or integrated with the Service, you shall be solely responsible for the possible results and risks therefrom. 8.2 Third-Party Models and Providers Some features of the Service may be powered by third-party AI models, infrastructure providers, cloud service providers, or other technology providers. Their services may change, become unavailable, produce unexpected results, or impose additional restrictions. We are not liable for any interruption, delay, error, loss, or damage arising from third-party services, except as required by applicable law. 9. Miscellaneous 9.1 Severability If any provision of this Terms is held to be illegal, invalid, or unenforceable under applicable law, such provision thereof shall to that extent be deemed not to form part of this Terms, and shall not affect the legality, validity, and enforceability of other provisions. 9.2 Assignment You understand and agree that we may assign or transfer this Terms in whole or in part to a subsidiary or affiliate of us, or a successor by merger, acquisition, reorganization, sale of assets, operation of law, or otherwise. 9.3 No Waiver Our failure to enforce any provision of this Terms shall not be deemed a waiver of such provision or any other provision. 9.4 Entire Agreement This Terms, together with our Privacy Policy and any other relevant policies incorporated by reference, constitutes the entire agreement between you and us regarding the Service. 10. Governing Law and Jurisdiction 10.1 Governing Law Except to the extent that: (i) any applicable additional terms incorporated into these Terms provide differently, or (ii) the applicable laws and regulations of your jurisdiction mandate otherwise, including where you may have statutory rights in your jurisdiction in relation to bringing or defending claims in a local court, including small claims court or similar court, these Terms and any dispute or claim arising out of or in connection with these Terms will be governed by the Laws of Delaware. 10.2 Arbitration Any dispute, controversy, or claim, whether in contract, tort, or otherwise, arising out of, relating to, or in connection with these Terms, including their existence, validity, interpretation, performance, breach, or termination, will be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre “SIAC Rules”, which rules are deemed to be incorporated by reference in this Section. The seat of such arbitration shall be Singapore and all proceedings shall be conducted in the English language. Any arbitration commenced pursuant to this Section shall be conducted in accordance with the Expedited Procedure set out in Rule 5 of the SIAC Rules. The Tribunal shall consist of one arbitrator to be appointed by the President of the Court of Arbitration of the Singapore International Arbitration Centre. Deposits and fees to cover the costs of arbitration shall be shared equally by the disputing parties. The award rendered by the arbitrator shall, in addition to dealing with the merits of the case, fix the costs of the arbitration and decide which of the parties shall bear such costs or in what proportions such costs shall be borne by the parties hereto. The award rendered by the arbitrator or arbitrators shall be final, conclusive, and binding on all parties to this Agreement and shall be subject to execution and enforcement in any court of competent jurisdiction. 11. Contact Details If you have any questions about this Terms or the Service we provide hereunder, please contact us in the following ways: Full name of legal entity: Zero24 LLC Email address: z24develop@gmail.com Address: 1942 Broadway Ste 314C, Boulder CO 80302, USA DISCLAIMER THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, WE MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, ACCURACY, ORIGINALITY, LEGALITY, OR AVAILABILITY OF THE SERVICES, ANY AIGENERATED OUTPUTS, OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERRORFREE. WE DO NOT GUARANTEE THAT ANY CONTENT GENERATED THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, NONINFRINGING, SAFE, APPROPRIATE, OR SUITABLE FOR YOUR INTENDED PURPOSE. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES AND ANY OUTPUTS GENERATED THROUGH THE SERVICES REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. LIMITATION OF LIABILITY WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, PERSONAL INJURY, PROPERTY DAMAGE, BUSINESS INTERRUPTION, OR ANY OTHER DAMAGES RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WE SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES ARISING OUT OFi) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES;(ii) YOUR USE OF OR RELIANCE ON ANY AI GENERATED OUTPUTS;(iii) ANY CONTENT YOU SUBMIT, GENERATE, PUBLISH, SHARE, EXPORT, OR DISTRIBUTE THROUGH THE SERVICES;(iv) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRDPARTY PROVIDER; OR(v) ANY INTERRUPTION, DELAY, ERROR, SECURITY INCIDENT, OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE SERVICE FEE WE HAVE CHARGED FROM YOU FOR THE CORRESPONDING SERVICE DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD 100, WHICHEVER IS GREATER, EXCEPT AS REQUIRED BY APPLICABLE LAW. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. INDEMNITY YOU UNDERTAKE TO INDEMNIFY US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS ON DEMAND AGAINST ALL CLAIMS, ACTIONS, CHARGES, COSTS, EXPENSES, DEMANDS, DAMAGES, LIABILITIES, PROCEEDINGS, OR JUDGMENTS ARISING OUT OF OR IN CONNECTION WITH (i) YOUR BREACH OR VIOLATION OF THIS TERMS;(ii) YOUR USE OR MISUSE OF THE SERVICE;(iii) YOUR INPUT CONTENT, GENERATED OUTPUTS, PUBLIC SHARING, EXPORTS, OR DISTRIBUTION OF CONTENT;(iv) YOUR INFRINGEMENT OR ALLEGED INFRINGEMENT OF ANY THIRD PARTYʼS RIGHTS;(v) YOUR VIOLATION OF APPLICABLE LAWS, REGULATIONS, OR THIRDPARTY TERMS; OR(vi) ANY DISPUTE BETWEEN YOU AND ANY THIRD PARTY ARISING FROM YOUR USE OF THE SERVICE.